Efter att flera cyklister spelat in bildbevis och lagt ut på webben hur man lätt kan öppna Kryptonite-lås med en vanlig bläckpenna(http://www.utsidan.se/vb_forum/showthread.php?threadid=28904), kommer Kryptonite med ett erbjudande om inbyte:
Reference thread: http://www.bikeforums.net/showthread.php?t=66128
- - - START - - -
Canton, MA September 22, 2004 – Kryptonite today announced that the company is offering free product exchanges to all consumers who are concerned about the security of their current Kryptonite tubular cylinder locks.
At no charge to them, consumers will be able to exchange their current Kryptonite tubular cylinder lock for a Kryptonite non-tubular cylinder lock. Kryptonite will begin exchanging products within a few weeks as it accelerates product availability.
“At Kryptonite, we understand the responsibility that comes with being the market leader. Since we learned last week about the possibility of compromising some of the industry’s tubular cylinder locks, we have been working diligently to devise the best and most responsible solution to address the concerns of consumers and to meet the needs of our distributors and retailers,” said Steve Down, General Manager of Kryptonite. “We decided to simplify and expand our planned product upgrade program so that we could expedite the process for consumers and eliminate any lingering doubt in their minds about their locks. Standing by our customers is the responsible thing to do for those who rely on our security products to keep their valuables safe.”
Kryptonite is offering a free product exchange to consumers who currently have Kryptonite locks using tubular cylinders. To participate in the free product exchange offer, consumers can visit the company’s Web site at http://www.kryptonite.com for registration instructions. As part of this effort, Kryptonite will initiate a swap program through direct communication with all of its distributors and retailers.
Mr. Down concluded, “At Kryptonite, we constantly remind ourselves of our responsibility to lead and offer solutions – not excuses – that strengthen Kryptonite’s relationships with consumers and channel partners. By instituting the most comprehensive program possible, we believe our company has again taken the lead in providing unprecedented customer support and service.”
- - - END - - -
http://www.kryptonitelock.com/inetisscripts/abtinetis.exe/templateform@public?tn=home_home
Hur detta byte skall gå att genomföra för Svenska konsumenter är dock oklart. Importören Hallman svarar inte på frågor via e-mail, men har uppgivit till en deltagare i Happy MTB´s forum att man sedan 1:a September INTE är Svensk distrubetör av Kryptonite´s produkter!
Har mailat Kryptonite och återkommer med ev. svar.
Bäst är nog att först ta kontakt med inköps stället!
Har själv två lås av detta märke men kan inte hitta mina kvitton...
Reference thread: http://www.bikeforums.net/showthread.php?t=66128
- - - START - - -
Canton, MA September 22, 2004 – Kryptonite today announced that the company is offering free product exchanges to all consumers who are concerned about the security of their current Kryptonite tubular cylinder locks.
At no charge to them, consumers will be able to exchange their current Kryptonite tubular cylinder lock for a Kryptonite non-tubular cylinder lock. Kryptonite will begin exchanging products within a few weeks as it accelerates product availability.
“At Kryptonite, we understand the responsibility that comes with being the market leader. Since we learned last week about the possibility of compromising some of the industry’s tubular cylinder locks, we have been working diligently to devise the best and most responsible solution to address the concerns of consumers and to meet the needs of our distributors and retailers,” said Steve Down, General Manager of Kryptonite. “We decided to simplify and expand our planned product upgrade program so that we could expedite the process for consumers and eliminate any lingering doubt in their minds about their locks. Standing by our customers is the responsible thing to do for those who rely on our security products to keep their valuables safe.”
Kryptonite is offering a free product exchange to consumers who currently have Kryptonite locks using tubular cylinders. To participate in the free product exchange offer, consumers can visit the company’s Web site at http://www.kryptonite.com for registration instructions. As part of this effort, Kryptonite will initiate a swap program through direct communication with all of its distributors and retailers.
Mr. Down concluded, “At Kryptonite, we constantly remind ourselves of our responsibility to lead and offer solutions – not excuses – that strengthen Kryptonite’s relationships with consumers and channel partners. By instituting the most comprehensive program possible, we believe our company has again taken the lead in providing unprecedented customer support and service.”
- - - END - - -
http://www.kryptonitelock.com/inetisscripts/abtinetis.exe/templateform@public?tn=home_home
Hur detta byte skall gå att genomföra för Svenska konsumenter är dock oklart. Importören Hallman svarar inte på frågor via e-mail, men har uppgivit till en deltagare i Happy MTB´s forum att man sedan 1:a September INTE är Svensk distrubetör av Kryptonite´s produkter!
Har mailat Kryptonite och återkommer med ev. svar.
Bäst är nog att först ta kontakt med inköps stället!
Har själv två lås av detta märke men kan inte hitta mina kvitton...
